why do you Linux guys make life so difficult? I've been trying to log in to WHM

jayroo

Member
Mar 16, 2023
7
1
3
Thailand
cPanel Access Level
Website Owner
For 2 hours straight, created multiple VMs in Azure, created 1000 user names including this one just to ask a question.

I've noticed Linux is very ambiguous when it comes to commands etc, anyway , how the ef do I log in to WHM? and why do you have 2 names for? fark me.

I'm going mental here. and I've been using cPanel for 10 years, but on shared hosting. Never needed to create my own account.

I've never used Linux commands until today, and I was like WTF!! I got the WHM login page open, but nothing is freaken working.
 
Last edited by a moderator:

jayroo

Member
Mar 16, 2023
7
1
3
Thailand
cPanel Access Level
Website Owner
for example check this laughable line on your website:



Note:
  • If you use a password for your administrator account, you can easily log into WHM using your administrator username and password.



    So why aren't those details working? I specifically deleted the first VM, and created a new one just for this reason, and it doesn't accept those credentials.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
15,234
2,421
363
cPanel Access Level
Root Administrator
Hey there! When you log in to WHM you will use the "root" username and the root password. The only exception to this would be a reseller account, but that isn't related to what you're doing here.

Try that, and I would expect the access to work.
 

jayroo

Member
Mar 16, 2023
7
1
3
Thailand
cPanel Access Level
Website Owner
Hey there! When you log in to WHM you will use the "root" username and the root password. The only exception to this would be a reseller account, but that isn't related to what you're doing here.

Try that, and I would expect the access to work.
That's the one I was using for 2 hours. It worked AFTER I restarted my machine, very weird
 
  • Like
Reactions: cPRex