WordPress Toolkit fails to uninstall plugin when proc_open, proc_close are disabled in PHP config

[Dhrupodi]

It looks like WordPress Toolkit has several severe bugs.

You can't install WordPress on PHP 8.x with mail disabled via disabled_functions in PHP.

It also can't uninstall WordPress plugins when you have proc_open disabled via disabled_functions in PHP.

While uninstalling a plugin:

WordPress plugins were removed with errors:
Installation "My Blog": Error: Cannot do 'launch': The PHP functions `proc_open()` and/or `proc_close()` are disabled. Please check your PHP ini directive `disable_functions` or suhosin settings.

While installing WordPress:

WordPress was installed with errors:
Fatal error: Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/examplecpuser/de0602.example.com/wp-includes/PHPMailer/PHPMailer.php:874

Stack trace:

#0 /home/examplecpuser/de0602.example.com/wp-includes/PHPMailer/PHPMailer.php(1902): PHPMailer\PHPMailer\PHPMailer->mailPassthru()

#1 /home/examplecpuser/de0602.example.com/wp-includes/PHPMailer/PHPMailer.php(1642): PHPMailer\PHPMailer\PHPMailer->mailSend()

#2 /home/examplecpuser/de0602.example.com/wp-includes/PHPMailer/PHPMailer.php(1473): PHPMailer\PHPMailer\PHPMailer->postSend()

#3 /home/examplecpuser/de0602.example.com/wp-includes/pluggable.php(542): PHPMailer\PHPMailer\PHPMailer->send()

#4 /home/examplecpuser/de0602.example.com/wp-admin/includes/upgrade.php(619): wp_mail()

#5 /home/examplecpuser/de0602.example.com/wp-admin/includes/upgrade.php(117): wp_new_blog_notification()

#6 /usr/local/cpanel/3rdparty/wp-toolkit/plib/vendor/wp-cli/vendor/wp-cli/core-command/src/Core_Command.php(618): wp_install()

#7 /usr/local/cpanel/3rdparty/wp-toolkit/plib/vendor/wp-cli/vendor/wp-cli/core-command/src/Core_Command.php(401): Core_Command->do_install()

#8 [internal function]: Core_Command->install()

#9 /usr/local/cpanel/3rdparty/wp-toolkit/plib/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Dispatcher/CommandFactory.php(100): call_user_func()

#10 [internal function]: WP_CLI\Dispatcher\CommandFactory::WP_CLI\Dispatcher\{closure}()

#11 /usr/local/cpanel/3rdparty/wp-toolkit/plib/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Dispatcher/Subcommand.php(491): call_user_func()

#12 /usr/local/cpanel/3rdparty/wp-toolkit/plib/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(399): WP_CLI\Dispatcher\Subcommand->invoke()

#13 /usr/local/cpanel/3rdparty/wp-toolkit/plib/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(422): WP_CLI\Runner->run_command()

#14 /usr/local/cpanel/3rdparty/wp-toolkit/plib/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1214): WP_CLI\Runner->run_command_and_exit()

#15 /usr/local/cpanel/3rdparty/wp-toolkit/plib/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Bootstrap/LaunchRunner.php(23): WP_CLI\Runner->start()

#16 /usr/local/cpanel/3rdparty/wp-toolkit/plib/vendor/wp-cli/vendor/wp-cli/wp-cli/php/bootstrap.php(77): WP_CLI\Bootstrap\LaunchRunner->process()

#17 /usr/local/cpanel/3rdparty/wp-toolkit/plib/vendor/wp-cli/vendor/wp-cli/wp-cli/php/wp-cli.php(27): WP_CLI\bootstrap()

#18 /usr/local/cpanel/3rdparty/wp-toolkit/plib/vendor/wp-cli/vendor/wp-cli/wp-cli/php/boot-fs.php(17): require_once('/usr/local/cpan...')

#19 /usr/local/cpanel/3rdparty/wp-toolkit/plib/vendor/wp-cli/wpt-wp-cli.php(31): require_once('/usr/local/cpan...')

#20 Command line code(1): require('/usr/local/cpan...')

#21 {main}

  thrown in /home/examplecpuser/de0602.example.com/wp-includes/PHPMailer/PHPMailer.php on line 874
Error: There has been a critical error on this website.Learn more about troubleshooting WordPress. There has been a critical error on this website.

 

[cPanelAnthony]

Hello! This issue is described in the following article. Can you let me know if it helps?

https://support.cpanel.net/hc/en-us/articles/4406152233239-WordPress-Toolkit-fails-to-install-WordPress-when-site-is-set-to-PHP-8-and-the-mail-function-is-disabled

 

[Dhrupodi]

Thank you for the link. I found it before opening this thread.

It doesn't help. Asking users to switch to PHP 7.4 to install WordPress, is not a workaround at all. Even after if you switch to PHP 7.4, WP toolkit fails to uninstall plugin when you have proc_open or proc_close in disabled_functions:

Error: Cannot do 'launch': The PHP functions `proc_open()` and/or `proc_close()` are disabled. Please check your PHP ini directive `disable_functions` or suhosin settings.

WP Toolkit seems to be having this issue since April 2019. It is frustrating seeing this issue hasn't been fixed yet.

This issue is described in the following article. Can you let me know if it helps?

 

[cPRex]

@Dhrupodi - I've reached out to the WordPress Toolkit team to see if I can get some more details on this. I'll let you know what I find out.

 

[Dhrupodi]

@cPRex, thanks a lot.

Please let me know when you have any updates.

 

[cPRex]

Update - This is scheduled to be fixed in WordPress Toolkit 5.9.2 once that is released.

 

[Dhrupodi]

@cPRex Thanks a ton for the good news! It would be amazing and a great deal of help having these issues fixed!

 

[Dhrupodi]

@cPRex , I was hoping if you have any update regarding the mail() issue. WordPress Toolkit still cannot install WordPress on PHP 8.x when mail() is disabled via disabled_function.

It is certainly doable as third party WP installers install WordPress without any issue. But due to this issue, WP Toolkit has become a common source of misunderstanding, and in some cases, cancellation from users.

 

[cPRex]

@Dhrupodi - let me reach out to the team and I'll let you know what I find!

 

[cPRex]

In case that wasn't clear, it will likely be tomorrow or Wednesday before I hear something from them about that specific detail.

 

[RevivalTech]

Update - This is scheduled to be fixed in WordPress Toolkit 5.9.2 once that is released.

Thank goodness!

 

[cPRex]

The WordPress Toolkit team confirmed they have an internal case opened about the PHP mail function issue. Since it's with that specific Plesk team I don't have a way to share the link here, but it is something they are working on and plan to resolve.

 

[Dhrupodi]

@cPRex , thank you for the update.

It is good to know that a case number was assigned. Would it be possible to share the case number, or would it be possible to guess when it might be complete?

 

[Dhrupodi]

I wish cPanel created its own WP installer as a cPanel plugin instead of porting it from Plesk. What Plesk has is a wrapper around wp-cli.

 

[cPRex]

I mean, I can share the case number, but I'm not sure it's going to be of much help: EXTWPTOOLK-8757

If you've seen my other posts, I never provide ETAs of any type. It just sets up expectations that may never be met, so I don't have any type of guess as to when this will be resolved.

 

[RevivalTech]

I wish cPanel created its own WP installer as a cPanel plugin instead of porting it from Plesk. What Plesk has is a wrapper around wp-cli.

+1